At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.
We foster a culture of inclusion through : Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Responsible for the coordination, management and effective delivery of processes required for the execution, installation and renovation of new partner TR stores in PT / EMEA / LATAM.
Key aspects will be ensuring that all procedures are followed and respected according to agreed schedules and budgets, while nurturing effective communication and collaboration amongst internal and external parties.
To contribute to the development, implementation, monitoring and review of the business strategy, working with the retail partners and the Ralph Lauren sales team to maximize the retail net profit by driving sales and customer experience;
working in partnership with the retail partners to build motivated and high performing teams through the effective leadership and development of skills and product knowledge.
Essential Duties & Responsibilities
Business Development :
Partner with internal RL Departments (Travel Retail Sales’ Team, Finance, Merchandising, etc.) to support them oninitial discussions for new projects and renovations
Support on the selection of new potential locations and propose Financial ROI / PDS for each location
Be the privileged contact for all local partners and support them on all new project openingproposals (knowledge of Local market, Local customs, Retail environment etc.)
Be the privileged contact with Finance / Construction / A&D Teams to ensure that the Capex requirements are respected
Project Management :
Manage the operations connected with implementation of the new TR store, remodel or refit
Influence the management of each project by actively hosting key openings meetings / calls
Manage scheduling and all aspects of the store opening and remodel process in partnership with Design, Sales, Merchandising, VM, Marketing & Creative
Monitor the build-out schedule, highlight and approach possible bottlenecks
Create all templates needed for the project
Monitor and archive all documents, information and files related to each project
Maintain and update the database related to projects both for partner stores and corners
Work to continually improve current processes and practices, providing input on store design standards to ensure operational efficiency
Define and track measures of success on opening performance, based on business results &partners’ feedback
Manage Legal documents concerning new, existing and closing corners / stores
Facilitate logistic, shipments and installations
Travel to the regions to coordinate store / corner opening installations
Participate in preparing the executive presentation upon store opening
Finance Management :
Prepare the Cost Analysis Template at the beginning of each project, with the aim of keeping track of all costs related projects, from estimates to quotes and actual costs
Find adapted solutions in case of budget increase or market constraints
Make sure all Purchase Order related to projects are issued, approved and received
Monitor payments of invoices related to projects
Work on Cost Reconciliation with internal and external partners
Actively work on key learnings by macro regions (local vendors) to improve cost of stores / corners
Maintenance :
Manage maintenance of existing TR Corners
Manage RL Maintenance Budget in coordination with TR Business unit
Facilitate Partner’s planning of owned Maintenance Budget
Attend Market Visits to assess situation of POS / Best practices
Work with Partner and Supplier to maintain all POS
Scouting local vendors
Experience, Skills & Knowledge
At least 2 years experience in retail environment or project managemnet
Fluent in English (native a plus)
Open-minded & proactive Team player, with a strong sense of initiative
Able to work under pressure and to prioritize workloads to meet strict deadlines
Hands on attitude & ability to multi-task
Excellent interpersonal skills (diplomacy & cross-cultural communication)
Willingness to learn and to share knowledge
Ability to build partnerships both internally and externally
Able to work on own initiative with problem solving attitude
Solution oriented
Excellent time management skills
Excellent verbal and written communication skills
Excellent organization skills
Excellent Excel skills
Open to travel (up to 30%)
Degree in business, management in fashion or economics
Background in business administration or finance a plus
Additional foreign languages a plus (Spanish,Arabic, French)
Store Development Associate, Partners' Territories and Travel Retail