Account Executive V
UXC Red Rock
Cernusco sul Navigli, Milano , Italy
9 gg fa

Services General Management is accountable for the company’s financial performance and client business outcomes. Manages client relationships and acts as a trusted advisor, thought leader and general manager to grow the business through sales.

Develops a client-centered agenda (plan), improves the financial quality of the account s (grow), harnesses innovations to meet contractual commitments (deliver) and provides the leadership that aligns teams and holds members accountable for results (lead).

Provides pan-company leadership working across the company and with customers as one unified company account team (lead).

Use of this job family is restricted : must own an account, sub-region / region P & L. (Note : The Account Executive has ultimate responsibility for the account.

A leader that manages a portion of a large account is referred to as an Account Manager and reports directly or matrixed to an Account Executive.)

Responsibilities :

  • Delivers Account Business Plan (ABP), Account Financial Plan (AFP), and Account Operating Plan (AOP).
  • Leads, coordinates, and manages the long-term, consultative, C- suite client relationship to become the client's trusted advisor.
  • Establishes and manages, a program to achieve client service excellence.
  • Presents pan-company Portfolio.
  • Meets or exceeds financial commitments.
  • Exercises responsibility for growing the company's year over year share of wallet and shareholder return.
  • Delivers technological and service delivery innovations that reduce costs and delight customers.
  • Delivers on the company's contractual commitments, technical or process innovations, reduces costs and delight customers.
  • Enforces a change management mechanism for requests outside the agreed scope.
  • Ensures a strong governance framework and meeting cadence within the company and between the company and the customers.
  • Leads all employees who provide services to the client, either directly or indirectly.
  • Education and Experience Required :

  • Bachelor's Degree or equivalent, MBA or equivalent preferred 10-12 years experience in account leadership roles such as sales, delivery or business management.
  • Experience working in a matrixed environment.
  • Experience in IT industry required and vertical industry preferred.
  • P & L, sales and risk management skills required.
  • Knowledge and Skills :

  • General Management Skills.
  • Consultative sales skills Financial Acumen.
  • Knowledge of IT Industry, including trends and competitors In depth knowledge of vertical industry.
  • Change Management skills.
  • Strong communication skills.
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