Delivery Domain Specialist
Milano , ITA
6 gg fa

Job Description :

The Domain Specialist works closely with customers to ensure they are achieving value from our solutions and achieving business outcomes.

He / She is responsible for translating the client’s business requirements into a process, system or application design, encompassing complex technology solutions and integrated architecture.

This individual acts as an advocate for the client on the architecture design to address the client’s business challenges and provides direction for the design activities.

The work is often project-based, and can take place at the customer site. This role is also responsible for maintaining the (relevant) relationship with the client and acts as a liaison into the Broadcom organization.

Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship.

He / she works to grow the client relationship by identifying new business opportunities and works with delivery team to execute on contract terms and conditions, to ensure on-time delivery of projects in support of the client’s business.

Specific responsibilities include :

  • Perform value alignment with strategic customers
  • Identify and lead adoption activities
  • Maintain and expand account opportunity and adoption level of current comsumption
  • Maintain good understanding of the Enterprise Software Division (ESD) capabilities / products across the entire portfolio
  • Maintain understanding of the Agile / DevOps domain (functional and technical) and ESD solutions in the domain
  • Maintain understanding of 3rd party solutions and tools related to the Agile / DevOps domain
  • Perform demos / Proof of Values for the ValueOps and DevOps solutions
  • Present solution roadmaps to the customers & participate in roadmap sessions with internal ESD teams
  • Collaborate with the account team, product management and other stakeholders, to ensure synergy and consistency across our solutions (in terms of technology, architecture and roadmap) within the assigned accounts
  • Work closely with other domain members to ensure cross-pollination, collaborative learning and 360-degree understanding of assigned accounts
  • Collaborate in the definition and execution of account marketing activities
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