Sales Specialist Cradlepoint- (starting one year contract)
Tech Data Corporation
San Giuliano Milanese, Italy
2 gg fa

Job Purpose :

  • Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders;
  • incentivized based on part of the portfolio

    Responsibilities :

    Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge subject to clear managerial direction

    Generate new business opportunities by planning outbound calls to customers. Can have a detailed conversation with customers on solution and identify opportunities to involve the right people in the company

    Achieve monthly / quarterly Revenue and Margin targets

    Proactively develop relationships with key internal and external contacts

    Engages in active inside selling by gathering relevant internal and external customer information and develops short, medium and long term activities to drive appropriate customer engagements

    Manages customer backorder along specialist knowledge and engages in intelligent project fishing

    In AS either manages project end-to-end or hands over to pre sales for technical requirements

    Provide, sell and negotiate product information, pricing, special offers and promotions

    Ensure Tech Data maintains service levels agreements with customers

    Attainment of Key Performance Indicators (KPI’s) such as customer engagement

    Sell the benefits of using Tech Data and the Company value proposition

    Develops partner relationship (incl. account planning, cross-selling etc.)

    Identifies project opportunities and engages with BDMs if specific product / vendor knowledge is required

    Drives sales of specific products / vendors if specific knowledge is required

    Provides accurate and timely quotations (SMB Managed (AS), SP / E-Var / SI segment, Specialists (IBM), entire AS BUs)

    Generate and own a pipeline of deals in Tech Data’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities

    Manage customer backorder expectations and reporting

    Ensure CRM system is well maintained and provides correct customer information

    Knowledge Skills and Experience

    3+ years of experience (as sales specialist and / or business development)

    IT industry knowledge is required (preferably in networking solutions)

    Technical diploma or graduation preferred

    Numerate with good attention to detail

    Excellent telephone manner

    Priority management and planning skills

    Strive to achieve set targets

    Understands Sales Process

    Effective Communication Skills

    Good relationship building and teamworking

    Working knowledge of Microsoft Word, Excel, Outlook

    Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM

    Good knowledge of english

    Cultural Competency Requirements :

  • Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
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