Belmond Villa San Michele have an opportunity for a Front Office intern to join the team in Ravello, Italy.
The intern will support the Front Office team to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity.
He / she is passionate of service and willing to grow professionally. Reports to Front Office Manager.
Main duties & responsibilities
Fulfill operations of the Front Desk, according to the company policies, standard and procedures, maintaining high standards at all times;
Maintain professional relationships with Guests and Colleagues;
Anticipate Guests’ needs and handle Guests’ complaints;
Skills required :
Intermediate in English and Italian
Good written and verbally communication skills
Pc literate. Excellent knowledge of Microsoft suite
Be a team player
We offer :
Meal & reimbursement of expenses (300 euro for month)
Learning & development activities
Career opportunities within our Belmond collection worldwide