about the role
The Architecture and Technology Director has the overall accountability for the customer technical architecture of all services delivered by Orange.
She / he is leading the Orange post-sales architecture and design team assigned to a major customer during the entire lifecycle of the contract.
She / he is also managing the organic growth requests through a special pre-Sales governance. This includes the accountability for ensuring that the technical solutions proposed are implementable and operable by Orange.
The Architecture and Technology Director builds a trusted relationship with the customer and supports the Contract Business Unit Head (CBU Head) in delivering the solution.
She / he is a full member of the core Contract Business Unit management team.
The Architecture and Technology Director signs-off any new technical solution proposed during the lifecycle of the contract and is accountable for the consulting Profit & Lost.
Trusted technology advisor and global lead architect of the Account Team assigned to the customer.
Leadership and resource management of the architecture and design teams assigned on a major customer or program (Architecture & Technology Office).
Owner of the governance process on technology and service architecture.
Orange representative in the joint customer technology board.
Approver of new services development and impact assessment to existing architecture.
Accountable for complex technical change management validation.
Key contributor to the service innovation governance.
Contributes to the effort of business innovation driven by the solution partner.
Optimize and shapes the Technology environment jointly with the customer in line with his business requirements, while preserving Orange business objectives (revenue, margins, customer satisfaction, ).
Accountability and organization of information security on Orange delivered services (e.g. governance, compliance, security policy, risk management).
Accountable to ensure that programs implement the agreed architecture, technology and designs.
Accountability and organization of architecture and technology standard, design rules and policies during the whole lifecycle of the contract, including the Transition & Transformation phases.
Accountability and organization of design documentation (repository, architecture and low-level design templates, naming conventions, ).
Accountable to ensure a global coherence among the different customer service blocks (data, security, voice, video, datacenter, etc ).
The Architecture and Technology Director contributes to the CBU P&L objectives within her / his domain of accountability.
Sign-off any new technical solution, the consulting levels of effort required as per consulting governance in force.
Minimum of 10 years related work experience in customer facing organizations within the telecom or IT industry (channels, local representations working directly with customer IT management)
University degree in Communications systems / or Computer Science or equivalent.
Strong technical skills around telecommunications / IT solutions and services.
Proven track record in driving and positioning a global technical strategy to customers’ needs
Understand market trends, technical and business issues associated with the communication industry.
Excellent business and commercial understanding.
Demonstrated leadership and matrix team management capabilities in a multi-national environment.
Ability to handle complex situations (internal and customer facing).
Effective customer senior management communication.
P&L management capabilities.
Fluent in English.
Program and / or project management skills is a plus.
An in-depth understanding of the portfolio of products supported by Orange Business Services is a plus.
Sales & Marketing Europe