Field Service Technician
Smiths
Milan, Italy, EMEA
4 gg fa

Responsibilities

  • Installation of Equipment
  • Operator Training
  • Customer Satisfaction in field
  • Correct functioning of machines and plants
  • Performance control of units under Service contract.
  • Limited decision-making authority on customer management and on not merely technical activity
  • Periodical maintenance of X Ray units and SD product
  • Customer management in case of any breakdown
  • Customer technical support
  • Management of self-tools and spare parts box.
  • Diversity & Inclusion

    We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.

    We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

    The Individual

  • Good communications skills and have a strong orientation for customer focus and teamwork.
  • Must always be responsive to all customer issues (on duty call)
  • Must be willing & able to travel at short notice.
  • Technical knowledge of the product
  • Industrial electronic / automation technician qualification or Engineering degree
  • Good knowledge of pc and network
  • Knowledge of basic Linux, QNX and DOS commands
  • Good Experience on PLC and Industrial Automation
  • Flexibility and willing to travel (85% to 90% of time)
  • Problem solving
  • Knowledge of English language
  • Be enterprising and customer oriented
  • Possess excellent organizational, interpersonal skills with the ability to multi task several projects at once.
  • Excellent customer service skills and the ability to handle stressful situations.
  • Self-motivated, reliable, and accountable individual
  • Possess outstanding telephone skills
  • Ability to lift item up to 50 lbs. unassisted
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