Aim of the Position As International Host / Hostess, you will provide personalized customer service, language assistance and translations to our Guests, enhancing understanding and enjoyment of their exciting Costa experience Main Responsibilities
Acting as point of reference for Guests thru public relations by removing language barriers
Taking care of the daily cruise program to assure the correct translation of written material in the relevant language such as menus and flyers, organizes informative speeches
Supporting the various revenue services through a constant communication and promotion to maximize revenue and Guest satisfaction
Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere Job Requirements
Secondary school (Tourism or Humanities)
At least 6 months experience in tourism (i.e. reception, tour guiding gestione gruppi)
Enthusiastic and good communicator
At ease with public speaking
Familiar with sales techniques
Problem solving oriented
Computer literacy
Mother tongue French
English knowledge C1
Italian knowledge is an advantage
Shipboard experience is a plus Why join us We are excited to have you on the team! As a member of the Costa Crociere W.
I.D.E.R. Community, you will be empowered with specific trainings and development support to fuel your growth both personally and professionally.
We will provide you the necessary arrangements and pay for your travel to and from the port. Meals and accommodation are included onboard, as well as many facilities to enjoy your free time : Gym, Beach, Bar, Internet Point, onboard discounts
