The Business Support Scientist has the following assignements / resposibilities :
Review Request for Proposal (RFP / TAQ) information to ensure adequate information has been received to be able to prepare project costing and to liaise with operational and sales teams as appropriate.
Initiate quotation activities at once site selection has been completed, based on the costs structure of Patheon Italy and the guidance of the technical teams to Patheon UK
Participate in client discussions in order to confirm the technical aspects of projects are understood and costed appropriately.
Follow-up as required.
Take responsibility for the production of technical information and proposed budget and to ensure that the appropriate proposal review and authorization has been made from Patheon senior management.
Co-ordinating the transition of the project information with technical contacts & project management team for all awarded projects.
Work with Account Executives and Project Managers to promote Patheon and ensure client satisfaction
Facilitate the introduction of new projects, liaising with clients, site leadership and management, operational and sales teams.
When required, the Business support scientist could manage projects taking care of the below tasks :
Accommodating clients visits in a short timeline.
Facilitate the progressing of the activities of the project.
Handling of meetings with clients.
Write minutes of the meetings / teleconference
Update projects on Changepoint platform and Microsoft Project
Give assistance in managing client satisfaction
Give assistance in the different tasks of the projects, facilitating communication and the exchange of information among the different people involved.
Supporting finance for project billings.
Coordinate project activities within team to meet the client timelines.
Prepare presentations for client visits (including but not limited to kick-offs).
Archive the project management documentation.
Prepare Changes Of Scope based on the costs structure of Patheon Italy and the guidance of the technical teams to Patheon UK.
Facilitate positive team member interactions and manage conflicts.
Degree in a Scientific Area (Pharmaceutical Technology, Chemistry, Biology).
Good knowledge of Microsoft Office (Microsoft Word, Excel, Powerpoint) and of Internet
Preferably 6 months of experience in a Technical Department or Project Management.
Good English spoken and written
Duration of contract : according to candidate's seniority