Business Processes Internship Online Flagship Stores
Milan, Italy
4 gg fa

Launched in 2006, YOOX NET-A-PORTER GROUP’s Online Flagship Stores Division partners with world leading luxury brands to power their own e-commerce destinations.

It provides a suite of B2B luxury services including online and mobile store development, high-precision omnichannel logistics, unrivalled customer care, impactful digital marketing, data-driven merchandising and global strategy development.

The Online Flagship Stores Division’s main aim is to help brand partners anticipate customer needs and create a seamless luxury retail experience.

Its advanced omnichannel model NEXT ERA blurs the lines between online shopping, mobility and the boutique, providing unprecedented visibility and access to products across the world, transforming the shopping journey for customers, wherever they are and however they choose to shop.

In 2019 YOOX NET-A-PORTER officially opened its new state-of-the-art Innovation Space in Milan to support the Online Flagship Stores mono-brand offer, exploring the shopping experience of the future by combining mobile, visual recognition, augmented reality and customized technologies.

The Online Flagship Division are now seeking a talented Business Processes Intern to join the team. Some of the essentials for you to know are :

Location : our office in Zola Predosa

Department Size : 8 / 9 (Approx.)

Reporting into : Head of Client Management Online Flagship Stores

Here is a breakdown of what you’ll be doing :

  • Open Return to vendor requests
  • Manage Inventory Reconciliation
  • Coordinate and verify flow steps and deadlines
  • Make sure the right flow between stakeholder is set and observed
  • Solve issues on items, files integrity, items discrepancies
  • Maintain contacts with couriers
  • Ensure the inbound issues were closed monthly
  • Control that rules and mandatory documents are respected
  • The type of person we are looking for :

  • University degree in Management Engineering, Economics, Marketing or related fields with outstanding performance
  • Ability to communicate effectively with other colleagues from the Core Business and from Technology
  • Strong analytical skills and advanced knowledge of Excel and Power Point
  • Language skills : Fluency in English is mandatory
  • Proactive attitude and work ethics
  • Passion for e-commerce and marked inclination for Internet and its communication channels.
  • From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary.

    If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.

    YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply.

    We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

    If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

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