Service Shop Operations Supervisor - Fixed term Contract
GE Oil & Gas
6 gg fa

Essential Responsibilities

Lead a team of hourly employees to support the business creating a team atmosphere

Drive daily schedule attainment to meet all internal and external customer commitments with top

quality at the lowest cost, implement a strategy to reduce cycle times, drive VCP, reduce inprocess inventory levels, and improve quality, service and safety

Develop, coordinate, lead and execute daily production plans

Work with Engineering and Product Service to identify root causes and solve external quality


Provide input to Engineering on new product development ensuring products will be serviceable

Provide Product Service content for and assist in the development of training courses for new and

updated products

Report product defects ensuring these are resolved and report solutions in current CRM database

Coordinate with Product Development and other departments to ensure service requirements are


Maintain product knowledge as new products are released

Support all current Technical Support Agreements, Supporting Services Agreements, or other

support related agreements

Accomplish goals while maintaining high team morale, employee involvement, safety and


In addition, in this role you will be involved in our GE strategic programs : Ergonomics, Friday

projects, lean, Health ahead.

Role Summary / Purpose

As Shop Operations Supervisor you will provide direction and assistance to work group in order to

meet assigned objectives. In this role you will work within defined parameters to make decisions,

apply concepts to issues of moderate complexity, and resolve issues through immediate action or

short-term planning.

Qualifications / Requirements

Bachelor’s degree in mechanical engineering or equivalent

EU Work Permit

Fluency in Italian and English

Desired Characteristics

Ability to plan, communicate and execute

Ability to deal fairly and equitably with all employees

Organizational skills

Ability to work with all levels of the organization

Ability to lead projects utilizing project management skills

Interpersonal and leadership skills

Ability to communicate effectively and contribute to team projects

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