Ref : TDSCRY00411
Business Area : Holiday Destinations
Contract : Fixed Term
Crystal Ski is the UK and Ireland’s most recommended ski company providing outstanding ski experiences both on and off the mountain.
We’re looking for Resort Account Controllers to join our team for the winter season across France, Austria, Italy and Majorca.
You’ll be helping to make sure that the service our clients receive is nothing short of exceptional. You’ll be helping to create that unforgettable holiday experience that makes them want to return to us year after year.
And it’s not just the customers that are well looked after. We also really look after our team at Crystal offering fantastic career development opportunities that will enable you to carve out a career in a fun and challenging environment.
Setting up the sales database at the start of the season.
Assist with the training of resort staff on accounts processes.
Driving to visit your resorts to perform further training, reconciliations & assistance.
Manage accounting data and cash from a group of resorts, working closely with the resort teams.
Liaise with resort staff to confirm weekly customer bookings, work through variances and reconcile invoices for payment.
Check resort banking and assist with credit card payment issues.
Maintain excellent supplier relationships and respond to their queries quickly and efficiently
A great team player who enjoys working with other people with enthusiasm.
You’re confident at building relationships over the phone and in person with both suppliers and staff
Someone who has strong communication skills and you are comfortable explaining detailed processes to others in a simplistic way, using a variety of medias.
Self-motivated and able to work on your own. Decision-making and taking the initiative comes naturally to you.
Love detail and work methodically to get things done thoroughly and within deadlines.
Strong experience working with Outlook, Excel & Word, highly numeric preferably with accounts experience.
Someone who wants the challenge of working overseas, like the idea of getting ski time but like the structure of an office with typical office working hours (Ski time in our Italian Country Office is limited due to location)
Desirable you have some French or German language skills, although this is not essential.
Comfortable driving overseas and are not daunted by doing so in snowy conditions.
TUI Group is the world’s number one integrated tourism group. Covering the entire touristic value chain under one roof we employ 76,000 people in over 100 countries and offer 20 million customers comprehensive services in around 180 destinations worldwide.
You will be required to log-in, provide personal details and answer a few simple application questions. Should your application be progressed further you will be invited to attend one of our Experience days.
If you have any queries please like, follow or visit any of our recruitment social sites or contact crystalski.recruitment tui.co.uk