Commercial BackOffice Support
Impetus Automotive
Roma, 62, IT
1 gg fa

Who we are looking for :

Commercial BackOffice Support, that has to manage the new orders either B2B and B2C, checking coherence of information and customer details within paper and system and arrange everything to issue new agreement.

The aim of the project is to control and improve the service provided ensuring a high level of service to the commercial department and final drivers who have signed a rental agreement with our Customer.

Advisor, will also check, and fill information into the system to allow multiple drivers on same agreement, proceeding in accordance with the customer's directives, to provide it through the tools made available by the Customer.

Duties and Responsibilities :

  • Management new orders about new or existing customers;
  • Processing and checking customer information within the appropriate tool;
  • Ensure the correct issuing of the agreement for a new vehicle by following the directives.
  • People :

  • Collaborate and cooperate (team working and team building);
  • Training for new consultants (training on the job);
  • Inform the Project Coordinator about critical situations.
  • Asset & tools :

  • Take care of all assets (use them in line with company policies).
  • Process :

  • Correct and professional implementation of the project;
  • Propose process improvements (new implementation tools and activities, training material, etc.).
  • Customer :

  • Provide an excellent level of work;
  • Cooperate with the customer departments.
  • Authorities :

  • Propose improvements to processes / procedures to make them more effective. Manage the management times of practices and daily work independently.
  • Requirements :

    The ideal candidate has :

  • Good organizational skills;
  • Result orientation;
  • Flexibility;
  • Proactivity;
  • Good communication skills;
  • Good ability to use Excel applications;
  • Degree (technical or economic disciplines).
  • Languages :

  • Italian native;
  • English (good knowledge).
  • Working Pattern :

    The activities will be carried from Rome, Italy

    What we offer :

    We offer employment opportunity supporting professional growth first. The compensation package will be discussed during the interview and related to the actual experience and skills gained.

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