BU Customer Quality Engineer

Magneti Marelli

BOLOGNA-ELECTRIC POWERTRAIN IT VENARIA REALE-ELECTRIC POWERTRAIN IT

5 gg fa

Job description

We are looking for aBU Customer Quality Engineer within the Electric Powertrain Business Unit.

He / she will be the primary interface to German Customers for what concern the Quality aspects in series production by monitoring Quality performance vs expectation and sponsor / promote the analysis process of the claims occurred and launching the quality improvement processes.

Main activities / responsibilities :

Be the first Interface to Customer for Quality problems (0Km & Field) and manage the Resident activities (1st Leven Analysis to confirm the fault) at Customer sites

Monitor & report the Customer’s Quality KPIs trend & promote improvement plan when necessary

Periodically send the summary of Quality status of their products including evaluation of risks

Review and approve Plant Quality 8d reports before delivery to customer (for critical cases only)

Read across of improvement actions between Different Plants

Support Marelli Plant(s) for Quality aspects (e.g. deviations)

Discuss and negotiate with Customer the Quality Agreements, Warranty contracts and costs

Support preparation and participation to meetings with Customer for the Quality aspects

Support sales in reviewing customer proposals for new contracts or agreements in series production

Support Audits from Customer and IATF Certification Body for its own Quality System process

Key Skills

Strong leadership

Synthesis and communication skills (especially customer wise)

Excellent ability to interact with multilingual and multicultural teams including interface to Customer

Ability to effectively drive complex analysis and complex improvement plans

Problem solving & Analytic tools and methodologies

Knowledge of series production management standards and procedures

Knowledge of quality tools such as 8D reporting, FMEA, PPAP and APQP

Basic knowledge and experience in Manufacturing, Process & System Audit (e.g. VDA 6.3)

Other Skills

High accountability (externally and internally)

Ability to enter and solve conflictual situations

Good communication skills to allow establishing relationships at all customer plant hierarchical levels

High willingness to make / drive decisions

Good planning and analytical skills

Dynamic and continuously looking for improvements

Experience in Electric Powertrain products is a plus

Language Skills

Fluent written and spoken English

German language is a plus

Education & Former Experience

Electronic or Mechanical Engineering or equivalent Degree.

At least 3 years of experience in Automotive Industry preferable if in Quality or R&D departments

Electronic or Mechanical graduate or bachelor’s degree

Basic knowledge of mechanical drawings

Basic knowledge of IATF standard

Good knowledge of MS Office suites

Other Requests

Available for Business trips to visit customer sites and Marelli plants

Availability for sporadic international Business trips upon need

Location : Primary Bologna (or Venaria Reale)

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