BU Customer Quality Engineer
Magneti Marelli
5 gg fa

Job description

We are looking for aBU Customer Quality Engineer within the Electric Powertrain Business Unit.

He / she will be the primary interface to German Customers for what concern the Quality aspects in series production by monitoring Quality performance vs expectation and sponsor / promote the analysis process of the claims occurred and launching the quality improvement processes.

Main activities / responsibilities :

  • Be the first Interface to Customer for Quality problems (0Km & Field) and manage the Resident activities (1st Leven Analysis to confirm the fault) at Customer sites
  • Monitor & report the Customer’s Quality KPIs trend & promote improvement plan when necessary
  • Periodically send the summary of Quality status of their products including evaluation of risks
  • Review and approve Plant Quality 8d reports before delivery to customer (for critical cases only)
  • Read across of improvement actions between Different Plants
  • Support Marelli Plant(s) for Quality aspects (e.g. deviations)
  • Discuss and negotiate with Customer the Quality Agreements, Warranty contracts and costs
  • Support preparation and participation to meetings with Customer for the Quality aspects
  • Support sales in reviewing customer proposals for new contracts or agreements in series production
  • Support Audits from Customer and IATF Certification Body for its own Quality System process
  • Key Skills

  • Strong leadership
  • Synthesis and communication skills (especially customer wise)
  • Excellent ability to interact with multilingual and multicultural teams including interface to Customer
  • Ability to effectively drive complex analysis and complex improvement plans
  • Problem solving & Analytic tools and methodologies
  • Knowledge of series production management standards and procedures
  • Knowledge of quality tools such as 8D reporting, FMEA, PPAP and APQP
  • Basic knowledge and experience in Manufacturing, Process & System Audit (e.g. VDA 6.3)
  • Other Skills

  • High accountability (externally and internally)
  • Ability to enter and solve conflictual situations
  • Good communication skills to allow establishing relationships at all customer plant hierarchical levels
  • High willingness to make / drive decisions
  • Good planning and analytical skills
  • Dynamic and continuously looking for improvements
  • Experience in Electric Powertrain products is a plus
  • Language Skills

  • Fluent written and spoken English
  • German language is a plus
  • Education & Former Experience

  • Electronic or Mechanical Engineering or equivalent Degree.
  • At least 3 years of experience in Automotive Industry preferable if in Quality or R&D departments
  • Electronic or Mechanical graduate or bachelor’s degree
  • Basic knowledge of mechanical drawings
  • Basic knowledge of IATF standard
  • Good knowledge of MS Office suites
  • Other Requests

  • Available for Business trips to visit customer sites and Marelli plants
  • Availability for sporadic international Business trips upon need
  • Location : Primary Bologna (or Venaria Reale)
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