Il nostro cliente
International Shared Services Centre, Commercial Real-estate sector
La figura ricercata
Handle inbound calls and other methods of communication (e.g. email) with new prospects to educate and inform customers about our products and help them select and sign up for the one that is right for them.
Work efficiently and effectively in line with company procedures and guidelines, delivering good results against our key performance indicators (customer satisfaction, productivity and deal volume)
Accurately record notes clearly in all relevant systems.
Recommend improvements that will positively impact sales and efficiency.
Perform other duties as assigned.
Il candidato prescelto
Native level Finnish, Norwegian, or Swedish plus good English
Professional and clear communication skills with the ability to build rapport with a customer quickly over the phone. (Excellent telephone demeanor).
Can-do' attitude; demonstrates positive attitude toward others; will assist in all areas as needed.
Works well in a team environment.
Familiarity with CRM systems a plus.
Maintains high productivity / high energy level.
Flexibility to work the hours required. (Can involve early and late shifts with possible weekend work)
Willingness to go beyond the job description to meet business goals.
Cosa comprende l'offerta
Base salary 19.5K+attractive bonus
Career development opportunities