Enterprise Account Director (Analytics)
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ION Analytics is growing. We are looking for an Enterprise Account Director who loves to build long term partnerships for world class clients and will develop, own and manage resources to deliver their global client strategies.

What we are focused on We are building on 30+ years of growth. In 2021, we formed ION Analytics combining Dealogic and Acuris and we challenged ourselves to become completely client obsessed creating teams focused on client segments (Bank, Investor, Advisor, Legal and Corporate).

We aim to build both segment and client expertise, focusing on the client and what their aspirations are to create and develop high value relationships with front office senior stakeholders.

This is a unique time to join us so it’s important you understand how we expect to achieve our ambitions Curiosity : Our software being repeatedly used by delighted clients is the true measure of success.

Wanting to understand how things work, whether it’s learning from a client or those around them is key. Collaboration : Will need to work with truly cross-functional teams.

To be successful, they will need to be comfortable to talking to a wide variety of people (often very senior), understand the importance of communication, cohesion, and using your emotional intelligence when persuading clients and others to take certain decisions.

Pro-activity : Will often need to take control of a situation; they don’t shy away from taking ownership and demonstrate perseverance in the face of adversity.

The strategic leader for a client. You set the overall client strategic plan, mapping our capabilities to enable their goals - controlling communication, managing issues, escalations to contracting and overall quality of relationship with a client.

If anything happens with this client, you are aware of it. Any new opportunities uncovered with the client are worked through to execution.

You seek to understand the client in as much detail as possible you read news articles about them, use the product to keep track of deals they’re working on.

This results in you being able to add value to conversations with them and approaching them as a partner, developing a deep relationship with the client, such that you are well connected and able to secure meetings and get information not publicly available.

Theses connections come through actively exploring and mapping, meeting with all champions, sponsors, levels of users, facilitators, and aligned disciplines.

You think and devise long term strategy you’re focused on two things : ·renewing existing clients to long term paper, securing total contract growth·working on new business opportunities in and outside of your clients to position our full product range capabilitiesInternally you act as the internal expert on the client, understanding and articulating who’s just been hired / fired, areas client is trying to grow, issues they are facing, aspirations, who they benchmark themselves against, KPIs, etc.

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