Commercial Back Office staff
Max Mara
Europe, Italy, Emilia-Romagna, Reggio-Emilia
16h fa

Job Profile

Commercial Back Office staff have operational responsibility for overseeing and managing customer relations in the designated Area, ensuring accurate and comprehensive management of the information, documentation and shipments from / to the customers, and interfacing with the internal offices and the external agents involved in the product management process.

They perform an operational and relational role.

Key Responsibilities

  • Perform all operational activities connected with customer management, including, for example, shipment, customer service and dealing with customer returns.
  • Handle administrative and accounting procedures related to customer transactions (order fulfilment and payments).
  • Collect and process data related to the Sales Campaign.
  • Be constantly up to date on the technical standards and regulations governing the markets under their management.
  • Candidate criteria

    Minimum Level of Education Required

    04 - Bachelor's Degree

    Minimum Level of Experience Required

    Languages

    English (C1 - Full Professional Working Proficiency)

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