Floor Cashier
DFS Italia S.r.L. (Italy)
Italy
6 gg fa

Position

Cashiers play an important role in the sales floor as they are on the front line and the direct link between our customers and products.

They deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering cashiering accuracies in order to achieve sales and productivity targets.

Cashiering / Selling

  • Complete customer transactions in a professional, timely manner and with highest level of respect
  • Ensure accuracy in the collection of monies in various currencies or modes of payment
  • Conduct daily cash balancing and cash drops

  • Achieve monthly allocated cashiering targets
  • Update conversion rates on the display board when necessary

  • Take part in spot checks as and when requested
  • Customer Experience

  • Maintain a smart and well-groomed appearance when in uniform to convey a professional image of self-confidence and competence.
  • the principles of Apprentice so as to achieve superior customer service
  • Respond to customer queries and complaints in a polite and courteous manner.
  • Floor and Product Presentation
  • Demonstrate product features and special product information.
  • Ensure floor presentation meets or exceeds brand and DFS requirements.
  • Maintain stock levels of all merchandise in the department.
  • Be familiar with store layout and direct customers to merchandise, services and facilities as appropriate.
  • Assist the Management team in the coordination and execution of all team merchandising activities, including inventory management, presentation quantities, promotional activities and merchandise stock flow.
  • Plan, participate and help monitor physical inventories which includes inventory preparation of security plastic bags, audit and receipt rolls, manual invoices
  • Maintain light housekeeping. Ensure retail areas and store rooms are neat, clean, hazard free and dust-free.
  • Attend meetings, trainings & store briefings when required, to gain greater knowledge of the business and products.
  • Profile

  • Secondary School certificate, diploma or equivalent, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job
  • cashiering / sales experience in a retail environment is very appreciated
  • Fluent English and a third language is a plus
  • Proficient with handling a POS register machine.
  • Apply

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