INTERNATIONAL HOST/ESS
Costa Crociere S.p.A.
Onboard NA
11 gg fa

Aim of the Position

As International Host / Hostess, you will provide personalized customer service, language assistance and translations to our Guests, enhancing understanding and enjoyment of their exciting Costa experience

Main Responsibilities

  • Acting as point of reference for Guests thru public relations by removing language barriers
  • Taking care of the daily cruise program to assure the correct translation of written material in the relevant language such as menus and flyers, organizes informative speeches
  • Supporting the various revenue services through a constant communication and promotion to maximize revenue and Guest satisfaction
  • Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere
  • Job Requirements

  • Secondary school (Tourism or Humanities)
  • At least 6 months experience in tourism (i.e. reception, tour guiding)
  • Enthusiastic and good communicator
  • At ease with public speaking
  • Familiar with sales techniques
  • Problem solving oriented
  • Computer literacy
  • German mother tongue
  • English knowledge C1
  • Other language knowledge B1
  • Italian knowledge is an advantage
  • Shipboard experience is a plus
  • Education High School or equivalent Career Level Experienced (Non-Manager) Category Entertainment

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