Process Manager - EU ACES Continuous Improvement
Amazon
IT, Milan
10 gg fa

Job Description

An EU Based role covering multiple delivery stations working as part of the newly formed Amazon Logistics EU ACES (Amazon Customer Excellence System) Team.

This role will involve travel across Germany, France, Italy, Spain and the UK. The role will be based in Germany, Italy or France.

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.

We are looking for an ACES Manager for our EU AMZL ACES team.

Role and Responsibilities :

As an integral part of EU ACES Team, the ACES Manager focuses on the following deliverables

  • Replicate best practices and continuous improvement initiatives across the EU, learning from the best as well as benchmarking under-
  • performance, driving financial and productivity improvements.

  • Roll out of Standard Work practices for EU AMZL delivery stations.
  • Development of management practices, checklists and other execution best practices in-line with Standard Work objectives and deliverables.
  • Deep dives and targeted improvement activities for specific performance-related opportunities in EU Delivery Stations.
  • Establish focus and prioritization for our business efforts by coordinating, prioritising and supporting Kaizen activities.
  • Drive leveraging of cross-building process excellence. Interface and maintain a close relationship with Country based ACES colleagues.
  • Work with senior leaders to agree, prioritize, plan and coordinate implementation of projects. Follow up on all process improvement activities to drive cost reduction and productivity improvements.
  • Pivotal role in supporting and leading improvement projects to increase efficiency of processes. Specifically to include data capture, analysis, pilot and deployment.
  • Partner with other teams to support multi-stakeholder initiatives acting as a point of contact for EU Operations teams.
  • Degree educated
  • Previous experience in a process improvement or operational management role.
  • Must be prepared to travel across the 5 EU counties; Germany, France, Spain, Italy and UK- up to 50% travel.
  • Practiced working knowledge of Six Sigma tools and Lean techniques
  • Strong project management ability
  • Fluent in English and Italian
  • Proven record of managing multiple projects and working to tight deadlines
  • Excellent communication skills, both written and verbal
  • Preferred Qualifications

  • Work experience within Fast Moving Consumer Goods (FMCG) and (Lean) Manufacturing industries / logistics, supply chain and / or transportation industries.
  • MS Office.
  • Lean Six Sigma Green Belt (preferred but not essential
  • Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

    We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

    Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC.

    in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process.

    If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent.

    As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.

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