At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-
performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services.
Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Enable enterprise organizations to adopt Red Hat's open source technologies. The Red Hat Consulting team is looking for a Cloud Consultant who is passionate about open source to join us in Milan or Rome, Italy.
In this role, you will guide the adoption of Red Hat's solutions in our key enterprise accounts. You'll win the trust and confidence of the customer engineering, development, and operations teams by aligning their requirements and use cases with the functional capabilities of our solutions.
As a Cloud Consultant, you will also play an important part in bringing together cross-functional teams from Red Hat's Product Engineering, Support, Professional Services, and Sales teams to meet the needs of our customers and their requirements.
Primary job responsibilities
Routinely assess, design, and implement Red Hat s core offerings, e.g., Red Hat Enterprise Linux (RHEL), Red Hat OpenStack Platform, Red Hat Virtualization, Red Hat Satellite, cloud computing and continuous delivery (Ansible, Puppet, Foreman, etc.)
Serve as a subject matter expert at the client site, addressing the technical, developmental, or strategic IT needs
Manage problem identification, system architecture definition, software specification and design, testing, and deployment of complex open source solutions
Adapt to changing customer requirements
Respond to incidents, escalations, and exceptions in a professional manner
Demonstrated experience with IT infrastructure
Solid experience with Red Hat Enterprise Linux (RHEL) or other Linux distributions and at least one other technology like Red Hat OpenStack Platform, OpenShift by Red Hat, Red Hat Virtualization, Red Hat Satellite, Red Hat Ansible Automation
Familiarity with containers and container management platforms
Advanced communication and interpersonal skills to communicate value, progress, and metrics of key projects to a diverse audience of stakeholders
4+ years of experience in a consulting delivery role; 1+ year(s) focused on cloud environments and their supporting infrastructures;
engineering and systems administration experience, providing that your experience aligns with other criteria, will also be considered
Ability to constantly learn about new technologies and apply these concepts to customer needs
Willingness to travel to customer sites
Comfortable working with highly distributed teams
Good language skills in English
Experience using cloud technologies like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a plus
Knowledge of either cloud networking (SDN) or storage (object and block) disciplines and DevOps models and technologies is an advantage