Product Specialist - Digital Solutions
ABB
Sesto San Giovanni, Milan, Italy
20 gg fa

Tasks :

In this role you will have to develop and own the overall LBU IoT digital strategy in close cooperation with BU digital strategy.

You will be the prime local digital champion’ in customer meetings that can lead the discussions. You will capture market situation and opportunities, understand customer drivers and digitalization needs, translate these into technical and commercial solutions.

In addition you will promote new solutions by marketing and communications activities. You will support the product / system / service development process from project specification to product / system / service launch as well as assist sales and marketing teams in the launch and selling of new products / systems / services.

You will collaborate with internal teams (i.e. Manufacturing, Quality, Engineering, Research & Development, Supply Chain, and Logistics) to ensure customer satisfaction and assist with resolution of customer product / system / service issues and may accompany internal partners to customer sites.

You will participate in determining sales targets for sales force and collaborate to define marketing plans in order to promote sales activities.

On your daily basis you will deliver new product / system / service training to internal teams and customers. You will prepare price lists for review and approval, and deliver customer quotations as well as prepare various analyses by market, product and competitors.

You will collaborate with internal teams to share data as needed and contribute to the preparation of marketing tools to support the business and the Sales organizations.

In addition you will propose new product / system / service development or product / system / service enhancements in order to offer suitable and unique solutions to customer needs and contribute to the definition of new product / system / service technical characteristics by providing specific expertise.

Requirements :

To cover this role you have :

  • degree in Automation and Control Engineering Education
  • at least 3 years’ experience in Software and Information Technology (IT) as well as experience in Automation (e.g. SCADA, PLC, Drives).
  • Moreover, you are customer focused and able to act as part of a global team. You have excellent communications skills.

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