Customer Project Manager
u-blox AG
Sgonico (Trieste), Italy
4 gg fa

Job Description

We are looking for a goal-driven Customer Project Manager to be part of our Application Engineering team within the Cellular Product Center.

The Customer Project Manager is the main technical coordinator between customer integration activities and u-blox internal project management.

Main tasks are product evangelisation, requirement collection, schedule coordination, system architecture clarification, mainly for Automotive Grade Products.

Additionally, belonging to the Application Engineering team, she / he will be responsible for the efficient bringing to market of u-

blox products by supporting the Technical Managers in all aspects of resolution of technical problems, supporting the improvement of existing products and the creation of new products by collection and examination of market feedback and by analysis of competitive products.

The efficiency of the application of our products is supported by the creation and maintenance of support tools. Training and education provided by the Application Engineering Team assures a high technical competence of our Field Application Engineers and the Sales in general.

Tasks

  • Technical liaison officer with the customer project team and internal development
  • Creation and maintenance of training materials for u-blox products focused on system topics
  • Implementation and maintenance of Know-How exchange among FAE s and from product development team to FAE (issues, design recommendations, bugs and feature roadmap)
  • Hardware schematic reviews and advice, layout analysis, RF design review
  • 2nd level support for Technical Managers
  • Lead / Key customer design support upon Sales / FAE s request
  • Customization of core product deliverables (Hardware or Software)
  • Supporting tools (e.g. m-center, programming sockets for FAEs)
  • Reference designs (blueprints)
  • Preparation and delivery of technical field / market feedback in specification phase
  • Dissemination of information to FAE organization after Prototype Release
  • Maintenance of product support from Ramp-up phase onward
  • Competition analysis (technical focus)
  • External parts recommendation for customer designs
  • Preparation and maintenance of design-in supporting documents (manuals, application notes)
  • Coordinate issue replication and resolution between FAE and product development teams
  • Technical RMA analysis (engineering back-end for RMA process under lead of Quality department)
  • Customer specific Measurements / Characterization
  • Knowledge of additional European or APAC languages is an asset
  • Requirements

  • Required : Bachelor's, Computer Engineering and / or Computer Science and / or Electrical Engineering or equivalent experience
  • Preferred : Master's, Computer Engineering and / or Computer Science and / or Electrical Engineering or equivalent experience
  • Several years work experience including one or more in following areas :
  • Telecommunication standards, 2G, 3G, LTE, CDMA
  • Internet technologies TCP / IP, Sockets, HTTP
  • Hardware engineering, BB & RF
  • Software engineering, Linux kernel, Android, embedded systems
  • GPS / GNSS technologies like in ADR, Timing, PPP, A-GNSS domains
  • Bluetooth and Wireless LAN technologies
  • Strong problem solving skills :

  • Experience embedded HW&SW debugging skills on real time operating systems
  • Experience in C / C++ / C# / Perl / Python programming
  • Experience to use embedded tools (emulators / JTAG-debuggers)
  • Customer-oriented, needs to be able to quickly understand the system architecture of customer's application, and advise field application engineers or key customer on possibilities and consult on a technical level.
  • Willingness to travel to customer sites and events in domestic and international locations
  • Excellent English communication and interpersonal skill
  • Valid work permit for the hiring country
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