We are looking for our new Business Developer based in the Veneto region who will be in charge of developing the Indirect business within his / her area, in line with the Club Med strategy.
Mission 1 : Build strong relationships and develop the business with existing key accounts identified within the segmentation strategy, develop our image as a reliable and upmarket Tour Operator
In line with the segmentation strategy, contribute towards selecting and developing High and Potential agencies (in his / her area)
Define clear objectives, provide clear reporting, monitor results and set up an adapted action plan in order to reach targets
Ensure and facilitate the sales fluidity and quality of customer service by following and sometimes managing agency requests and feedbacks
Follow up all cashed-in BV in his / her area
Represent the image of Club Med through a professional and high quality of service.
Mission 2 : Develop and animate the business, in line with the key sales priorities and the upmarket strategy
Organize and structure the commercial planning.
Optimise the budget available and structure the activity in accordance to the segmentation strategy : visits, schedules, calls, educationals, co-marketing needs
With the Sales Manager, contribute towards the negotiation of contracts and commission rates in order to remain highly competitive.
Respect the timing of contracts.
Gain the competitive edge on the market by animating and stimulating the business through : incentives on overrides / commissions (per season), agency incentives (gift / holidays), concession offers, etc..
Offer co-marketing actions that will help potential and new agencies develop and orientate their sales towards our 4T and 5T product range.
Train our partners on Club Med brands, products, activities and offers
Mission 3 : Ensure a professional administration and organisation.
Update all visits and actions on a weekly basis
Promote, train and accompany the selected agencies on ECM
Ensure that the agencies’ data / network changes are updated
Mission 4 : Identify new areas of business and opportunities to increase the sales of Club Med holiday’s
Using a field knowledge help Marketing and your Sales manager identify key regions with a high potential of Club Med friendly clientele
Identify, with your Manager, future partnerships within these key regions.
Support new key agencies by explaining the Club Med upmarket concept and provide them with the support, tools and knowledge needed to succeed.
Inform the Customer Service Centre Manager of the new upmarket partnerships so that the Sales team approach can be adapted accordingly.
We are looking for a client oriented sales professional who has strong negotiation and argumentative skills.
Experience in the tourism industry and sales are required.
Strong communication skills and ability to maintain a professional, upbeat and service oriented attitude are a must.
Do you see yourself in this position ? Then apply now and join Club Med!