Bellman
Four Seasons Hotels Limited
Florence
8 gg fa

Four Seasons Hotel Firenze is looking for proactive and enthusiastic Bellmen for the 2019 summer season. Our Bellmen assist guest with luggage during arrival and departure, they make necessary deliveries to and pick up from guest rooms, transport guest and hotel packages and parcels while complying with all Four Seasons’ policies.

This position reports to our Assistant Guest Services Manager.

Work authorization for the location is required.

Seasonal (Spring / Summer 2019) - Full Time

JOIN OUR TEAM

Work on a team that is built on mutual respect, collaboration, excellent service and a passion to exceed guest expectations by providing the most memorable guest experience.

Four Seasons Hotel Firenze has the largest private garden in the city, bordered by a 16th-century former convent, known as La Villa, and the Renaissance Palazzo della Gherardesca.

In 2018 Condé Nast Traveler editors listed Four Seasons Hotel Florence as one of their favorite hotels in the world and we won the Forbes Travel Guide Five-

Star Award. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

RESPONSIBILITIES

  • Greets guests. Delivers luggage to room upon check-in and picks up luggage from room upon departure.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible;
  • resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-

    house events, directions, etc.

  • Greets all guests passing through lobby and offers them assistance.
  • Works harmoniously and professionally with co-workers and supervisors.
  • Performs shoeshine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest.
  • Valet parking duties.
  • PREFERRED QUALIFICATIONS AND SKILLS

    Ability to read and speak English in an excellent way

    Successful candidate must possess legal work authorization in Europe

    A valid driving licence is required for this position

    WHAT TO EXPECT : You will

  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence
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