Maintaining market share and customer satisfaction of our existing customers within the assigned territory / customers
Create new sales opportunity
Support the organization of local event for education, referral program (Ambassador), targeting new stakeholder and NCS
Make constant reporting on sales evolution and budget to RSM through Business Review
Implement strategy at local level in coordinatin with RSM, BDM and PM
Manage and organize training for sales force and coordinate agents activity when required
Visit periodically the Customers and map Customers stakeholders
Proactively contribute to the sales and growth requested by Stryker for a specific area
Be in charge of a transversal project of a big area (North or Center South Italy or whole Italy) for a specific task, project, event, education
Participate actively to the B2S meeting
Knows the individual customer’s value drivers
Provide customer with ongoing advice and consultation, helps him to avoid potential land mines
Customer care for physicians, surgical / theatre staff and hospital administration with the goal of achieving qualitative and sales-oriented consultation
Marketing programs implementation. Promotions, presentations, launching.
Organizing and conducting trainings, surgical / theatre participation, view surgeries and workshops
Coordination of the distribution and logistics of the product. (Conditionals, Deposits, Kits)
Controlling all the resources and materials of his related sales area. Optimization of the resources.
Regular reporting to Regional Sales Manager, on the evolution of the sales and investments, relevant information from the marketplace and adaptation to the circumstances of the market.
Interface between the external end users / suppliers and internal staff (Customer service,Tender & pricing, Logistics, inventory)
Send weekly update to Regional Sales Manager on pending orders of product already implanted (when applicable).
promoting and disseminating the culture of compliance (compliance with regulations and ethical behaviour).
fulfill the quality policy and comply with company’s standard operative procedures with particular attention to the Vigilance ones
Joint Replacement experience required.
Minimum 1 year work experience in related role essential.
Some sales or business experience or technical expertise would be an advantage.
Training required :
Dependant on level of experience, product training, sales training