Cashiers play an important role in the sales floor as they are on the front line and the direct link between our customers and products.
They deliver a seamless customer experience as exceptional people delivering an exceptional product, building customer loyalty and relationships while delivering cashiering accuracies in order to achieve sales and productivity targets.
Cashiering / Selling
Complete customer transactions in a professional, timely manner and with highest level of respect
Ensure accuracy in the collection of monies in various currencies or modes of payment
Conduct daily cash balancing and cash drops
Achieve monthly allocated cashiering targets
Update conversion rates on the display board when necessary
Take part in spot checks as and when requested
Maintain a smart and well-groomed appearance when in uniform to convey a professional image of self-confidence and competence.
Apply the principles of Apprentice so as to achieve superior customer service
Respond to customer queries and complaints in a polite and courteous manner.
Floor and Product Presentation
Demonstrate product features and special product information.
Ensure floor presentation meets or exceeds brand and DFS requirements.
Maintain stock levels of all merchandise in the department.
Be familiar with store layout and direct customers to merchandise, services and facilities as appropriate.
Assist the Management team in the coordination and execution of all team merchandising activities, including inventory management, presentation quantities, promotional activities and merchandise stock flow.
Plan, participate and help monitor physical inventories which includes inventory preparation of security plastic bags, audit and receipt rolls, manual invoices
Maintain light housekeeping. Ensure retail areas and store rooms are neat, clean, hazard free and dust-free.
Attend meetings, trainings & store briefings when required, to gain greater knowledge of the business and products.
Secondary School certificate, diploma or equivalent, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job
cashiering / sales experience in a retail environment is very appreciated
Fluent English and a third language is a plus
Proficient with handling a POS register machine.