Training Site Coordinator - Vicenza
Global Knowledge Training
Vicenza, Italy
4 gg fa

Global Knowledge is the world’s leading IT and business skills training provider. Offering the most relevant and timely content delivered by the best instructors, we provide customers around the world with their choice of convenient class times, delivery methods and formats to accelerate their success.

Our business skills solutions teach essential communications skills, business analysis, project management, ITIL service management, process improvement and leadership development.

With thousands of courses spanning from foundational training to specialized certifications, our core IT training is focused on technology partners such as Amazon Web Services, Cisco, Citrix, IBM, Juniper, Microsoft, Red Hat and VMware.

We offer comprehensive professional development for technologies like big data, cloud, cybersecurity and networking.

Founded in 1995, Global Knowledge employs more than 1,300 people worldwide and is headquartered in Cary, N.C. Learn more at www.globalknowledge.com.

TRAINING SITE COORDINATOR for US Federal Programs in Europe and will be located in Vicenza, Italy. Other Site Coordinators will be located in :

  • Germany : Wiesbaden, Stuttgart, Vilseck, and Kaiserslautern
  • The candidate will manage one of 5 sites for an IT Training Program in Germany including the successful delivery of all IT training program deliverables.

    The Site Coordinators’ success is measured by the primary criteria of :

  • overall client / program satisfaction
  • attainment of original program margin targets
  • The Site Coordinators, under the direction of the Program Manager works closely with the Government Program Managers, Federal Account Executives, Outside Contractors / Vendors, Subject Matter Experts, International Operations, and training center coordinators to ensure that the training program meets the business requirements defined by the customer.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Training Requirements Analysis
  • Program Scope Management
  • Time / Resource Management
  • Cost Management
  • Communications Management
  • Issue / Risk Management
  • QA / Continuous Process Improvement
  • Training Center Management
  • Assist with the security management of all facilities, students and visitors to training facilities
  • QUALIFICATIONS - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

    The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Must exhibit a thorough knowledge of Global Knowledge’s training products (courses), available training delivery modalities (Classroom, Virtual, Self-

    Paced, and On-Site) and training services.

    Additional skills include :

  • Listening and negotiation
  • Managing client expectations
  • Conflict management
  • Requirements gathering and documentation
  • Analyzing data
  • Time management and organization
  • Development of policies / procedures
  • Schedule and coordination of people in matrixed environment
  • EDUCATION and / or EXPERIENCE REQUIREMENTS :

    College Degree required.

    Must live or be willing to move to near the applied for Site Coordinator location with limited travel (up to 15%) required for some client assignments and program meetings.

    Required to have a completed National Agency Check with Inquiries (NACi) or equivalent Local National Screening Program (LNSP).

    English language proficiency required.

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